Shipping policy
Shipping Policy
Last updated: June 7, 2026
Thank you for choosing The Mahj Circle. Please note that all products sold on https://themahjcircle.com/ are digital products unless clearly stated otherwise.
Because our products are delivered digitally, no physical item will be shipped.
1. Digital Delivery
All products are delivered electronically after purchase.
After completing your order, you may receive access to your digital files through one or more of the following methods:
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a download link on the order confirmation page;
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an email containing your download link or access instructions;
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your customer account, if available;
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another digital delivery method provided through our Shopify store or digital download provider.
2. Delivery Time
Digital products are usually delivered immediately after purchase.
In some cases, delivery emails may take a few minutes to arrive depending on email provider delays, payment processing, or spam filtering.
If you do not receive your digital product within a reasonable time, please check your:
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email inbox;
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spam or junk folder;
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promotions folder;
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order confirmation email;
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customer account, if applicable.
3. No Physical Shipping
The Mahj Circle does not ship physical products for digital downloads.
This means:
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no package will be mailed;
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no shipping carrier will be used;
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no tracking number will be provided;
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no shipping fees should apply unless a physical product is clearly offered in the future.
4. Incorrect Email Address
It is your responsibility to provide a correct email address at checkout.
If you entered the wrong email address or cannot access the email used for your order, please contact us as soon as possible at:
Please include your order number, full name, and the correct email address so we can assist you.
5. Download or Access Issues
If you experience any issue downloading, opening, or accessing your files, please contact us at:
We will do our best to help you access your purchase.
Common issues may include:
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download link not received;
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download link expired;
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file not opening correctly;
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email delivered to spam or promotions folder;
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incorrect email entered at checkout.
6. File Compatibility
Our products may include printable PDF guides, digital worksheets, strategy resources, or other downloadable materials.
Before purchasing, please review the product description carefully to understand what is included and what type of file you will receive.
You are responsible for ensuring that your device, printer, or software can open and use the files provided.
7. Order Changes and Cancellations
Because digital products are often delivered immediately after purchase, orders usually cannot be changed or canceled once access has been provided.
If you made a mistake with your order, please contact us as soon as possible at:
We review each situation individually but cannot guarantee that changes or cancellations will be possible after digital delivery.
8. Refunds
Because our products are digital downloads, we generally do not offer refunds once an order has been completed and the files have been delivered.
Please review our Return and Refund Policy for more information.
9. Contact Information
For questions about digital delivery, download access, or your order, please contact us at:
The Mahj Circle
Email: info.themahjcircle@gmail.com
Website: https://themahjcircle.com/
By placing an order on https://themahjcircle.com/, you acknowledge and agree that your purchase is delivered digitally and that no physical product will be shipped.